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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Sebek

June 23, 2025

5  out of  5
rating by Jason Sebek
"Simply outstanding insurance agent! Who knew saving money could be this easy?"
We responded:
"Jason, thank you for the amazing review! I’m so glad to hear that our team provided you with outstanding service. We truly appreciate you and are always here to help with all your insurance needs! - Kimberly "
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JayJ-ay -

June 11, 2025

5  out of  5
rating by JayJ-ay -
"Angelica Murphy helped me pick out first ever life insurance policy. She was very helpful and throughly went through each option and helped me choose the one that was best for me based on my needs and wants. She answered all my questions and was very knowledgeable with her answers. She was amazing! She really deserves a raise"
We responded:
"JayJ-ay, thank you for sharing your experience! I'm so glad Angelica could assist you with your insurance needs effectively. I agree — she's amazing and we're lucky to have her on our team! - Kimberly "
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DAN DAUGHERTY

June 10, 2025

5  out of  5
rating by DAN DAUGHERTY
"Heather was very helpful in getting me coverage for my new lease. Thanks!"
We responded:
"Dan, thank you for your kind words! I'm so glad to hear Heather provided such great service. We truly appreciate your feedback and support. - Kimberly "
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Stanley Shepard

June 4, 2025

5  out of  5
rating by Stanley Shepard
"Angelica , provided me with excellent service when inquiring about my new auto insurance policy. I found her to be very proficient and knowledgeable in making sure I received all available discounts."
We responded:
"Stanley, thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience and felt well taken care of. Providing top-tier, professional service is always our goal. We truly appreciate your feedback and look forward to assisting you again! - Kimberly "
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Andrew Charles

June 2, 2025

5  out of  5
rating by Andrew Charles
"The team has a wealth of knowledge and experience and helped me understand the ins and out of the different kinds of life insurance polices and how best to use them. A++ definitely recommend !!"
We responded:
"Andrew, thank you so much for your wonderful review! I'm so glad our team could assist you with your insurance needs. Your recommendation means a lot to us! If you ever have more questions, we're here to help! - Kimberly "
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Jamal Kendricks

May 27, 2025

5  out of  5
rating by Jamal Kendricks
"Was very nice and courtesy very detail"
We responded:
"Jamal, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Kimberly "
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Jason Teague

May 27, 2025

5  out of  5
rating by Jason Teague
"I had the pleasure of talking to Angelica Murphy and she is very helpful. She gave me a great quote and was very helpful. She doesn’t beat around the bush and she is a honest person. I will recommend everyone to give State Farm a try"
We responded:
"Jason, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Kimberly "
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J

May 26, 2025

5  out of  5
rating by J
"Heather Childers was very professional and curious during the process. The whole time she was helping me I was made to feel very comfortable and at ease. I would definitely recommend for anyone to have Heather as their agent. She has phenomenal customer care."
We responded:
"J, Thank you for the wonderful feedback! We’re so glad to hear that Heather provided such professional and caring service. It’s great to know she made you feel comfortable and at ease throughout the process. We truly appreciate your recommendation and are proud to have Heather on our team! - Kimberly"
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Jacinta Jones

May 24, 2025

5  out of  5
rating by Jacinta Jones
"Thank you Angelica Murphey."
We responded:
"Jacinta, Thank you so much for sharing your experience with Angelica, we're so glad she was able to help! - Kimberly"
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Kimya Buckner

May 22, 2025

5  out of  5
rating by Kimya Buckner
"I reached out to see if bundling my auto policy with my existing condo unit policy could get me a better rate, and I’m so glad I did. Angelica was incredibly kind, patient, and knowledgeable. She took the time to explain everything clearly and made sure I felt confident in my decision. Fantastic experience all around."
We responded:
"Kimya, Thank you for sharing your experience! We’re so glad you reached out and that Angelica was able to help you find the best option. Her kindness, patience, and clear communication truly make a difference, and we’re thrilled to hear she made the process so smooth for you. We appreciate your trust and look forward to continuing to support you! - Kimberly"
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Sunshine Creole

April 30, 2025

5  out of  5
rating by Sunshine Creole
"I have been a loyalty customer to Ms. Kimberly Parks--State Farm since 2014. The entire staff has always displayed subper customer service and kindness to me. Usually, when I call State Farm, Ms. Heather Childers is always professional, kind, knowledgeable, and displays subper customer service. Thank you Ms. Kimberly Parks and the entire State Farm Team. I appreciate all that you do and keep up the good work."
We responded:
"Sunshine, not only do I appreciate your loyalty and business, we appreciate you taking time to post this review. Thank you so much, call us if you need us!"
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M.D. Summers

April 23, 2025

5  out of  5
rating by M.D. Summers
"A very helpful staff. I would recommend them 10 out of 10"
We responded:
"Hello, a 10/10 insurance experience is what we strive for! Thank you so much for your recommendation and for taking the time to leave this very kind review. Please call or stop in anytime. - Kimberly "
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Amber B

April 21, 2025

5  out of  5
rating by Amber B
"I worked with Heather at Kimberly Parks - State Farm Insurance and Heather has been great. She has been professional, kind, quick to respond to my requests, and gone above and beyond to communicate with me about my policies. I'm a happy State Farm customer at this time."
We responded:
"Amber, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kimberly"
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Janean Williams

April 17, 2025

5  out of  5
rating by Janean Williams
"Kimberly Parks and her team have been handling my insurance needs for many years. Most recently I needed to add a new vehicle to my policy and spoke with Heather C. The process for seemless and her customer service was superb. I expect nothing less than the best from the Parks team. If you are in search of insurance please do yourself a favor and reach out to this agent and branch."
We responded:
"Ms. Willaims, I appreciate those kinds words more than you know. The team was so overjoyed to see this review this morning. We appreciate your business and are here to help!"
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Tyeisha Lawrence

April 15, 2025

5  out of  5
rating by Tyeisha Lawrence
"Angelica was very informative and patient I give her a 10 out of 10 on her customer service in her knowledge"
We responded:
"Tyeisha, a 10/10 insurance experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Kimberly "
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Bill Booker

April 10, 2025

5  out of  5
rating by Bill Booker
"I just had a relatively easy, and enjoyable experience adding a new car to my existing Auto Insurance policy. Angelica was fun to talk to, she was very efficient, and perhaps I shouldn't mention this, but the price was lower than I imagined. Keep up the great work "Kimberly Parks - State Farm Insurance Agency"!"
We responded:
"Mr. Booker thank you so much for the review! Angelica was elated to see it. She is awesome and we appreciate your business and your kind words. Congratulations on the new car!"
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Kiara Huff

April 10, 2025

5  out of  5
rating by Kiara Huff
"Vickie is very pleasant, professional, and efficient services provided."
We responded:
"Kiara, thank you for your kind review! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. - Kimberly "
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Tanika Ford

April 2, 2025

5  out of  5
rating by Tanika Ford
"What started as a less-than-ideal customer experience turned into a more meaningful relationship with my State Farm agent. There was some initial miscommunication, but after speaking with Vicki, she reassured me that my business was valued and that her priority was ensuring I had the right protection. She took ownership of the situation, apologized for the communication breakdown, and worked diligently in my best interest to make sure everything was handled properly. Beyond that, both Vicki and Kimberly took the time to explain why they do what they do, demonstrating genuine care and pride in serving their customers. That personal touch truly stood out to me, especially as I was considering other options. Her dedication and follow-through made all the difference, and I truly appreciate the effort she put in. What could have been a frustrating experience turned into a reminder of why great customer service matters. Thank you, Miss Vicki, and thank you, Mrs. Parks—I am happy to say I will continue working Kimberly Parks and her team!"
We responded:
"Tanika, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Kimberly"
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Kazim Husain

April 1, 2025

5  out of  5
rating by Kazim Husain
"Thank you for everything Heather you have been always a good friendly person I would always recommend you all for the great service specially Heather she always taking care of me I would say she is a great asset for Statefarm"
We responded:
"Thank you for your five-star rating. We greatly appreciate you."
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TMyra Turner

March 30, 2025

5  out of  5
rating by TMyra Turner
"I spoke with an Agent named Angelica. She was very knowledgeable about the life insurance policies. She walked me through everything and I was able to make a decision and get a policy set up for my daughter. I will definitely be sending more people her way."
We responded:
"Hello, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Kimberly"
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Ashley Cromwell

March 24, 2025

5  out of  5
rating by Ashley Cromwell
"Angelica was a big help to me. She helped me get the best policy at a lower cost than what I was originally paying. She was very nice & sweet! Thank you so much!"
We responded:
"Thank you for providing us with a great rating, Ashley! I’m happy your insurance experience was so positive. We appreciate your support! - Kimberly"
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Sidney Wilson

March 18, 2025

5  out of  5
rating by Sidney Wilson
"Angelica was patient and very thorough throughout my application process. She answered all of my questions and provided me with the clarity that I needed."
We responded:
"Thank you for the five star review, Sidney! My team and I will always be here for you to serve you and provide you with top notch service! - Kimberly"
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Sharon Matthews

March 13, 2025

5  out of  5
rating by Sharon Matthews
"Thanks to Anjelica for calling me this week to wish me a Happy Birthday. She also sent me a copy of my bill for my home insurance as I had not received a bill yet, and I knew it was due in March."
We responded:
"Our goal will always be to leave you with a satisfying experience, Sharon! Thank you for taking the time to share this! - Kimberly"
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Marcella Murphy

February 26, 2025

5  out of  5
rating by Marcella Murphy
"Thank you Angelica for a knowledgeable and quick process with my first life insurance policy!"
We responded:
"Marcella, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Kimberly"
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Carmen Cannon

February 12, 2025

5  out of  5
rating by Carmen Cannon
"I called the office today inquiring about the change in price of my monthly premium. I spoke with Ms. Vicky who explained everything to me and also gave me some options that worked out better for me. She was patient, knowledgeable, and professional. I look forward to speaking with her again if I have any concerns with my auto insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"