State Farm® Insurance Agent Kimberly Parks

"Qiana provided excellent customer service! She was friendly, professional, and made the entire process easy and stress-free. She was very helpful, answered all of my questions, and truly went above and beyond. I highly recommend Qiana at Kimberly Parks-State Farm!"

"Qiana was great."

"Amazing service!! Received the best quote & she extended all beneficial other options that were helpful .. nice quick & easy

Would def recommend :)"

"Qiana has been Awesome. I have a policy over 25 years with State Farm. I recently purchased a investment property. She is the reason I am still with State Farm
Her customer service is over and beyond
She is exceptional in a world of automated . She is underatanding, patience and personal
I have another property in the next few year I will build on i will continue my business with State Farm because of Qiana
I have home and my auto insurance with State Farm because of exceptional customer service providing by Qiana"

"I had a wonderful experience working with Qiana at State Farm! She was professional, patient, and genuinely took the time to make sure all of my questions were answered. Qiana made the entire process easy and stress-free, and I truly appreciated how helpful and welcoming she was throughout my experience.

It’s not always easy to find someone who actually cares about helping their customers, but Qiana definitely goes above and beyond. I would highly recommend her to anyone looking for great customer service and someone they can trust!"

"Qiana is amazing she's very professional, knowledgeable, understanding and patient she also calls to follow up to make sure you understands your policies and premiums. She went above and beyond for myself and my family I would highly recommend her to anyone!!!! She has my vote"

"Ajah was excellent with communication and did a great job explaining my coverage to me."

"Qiana B. was the agent who assisted me with my insurance needs. Qiana Was pleasant, professional, knowledgeable, and seemed genuinely interested in helping me to accomplish my goals. She actually gave me information to help me that no other agent has ever given me before. Qiana made sure that I understood everything. I feel truly blessed that she was the one to answer the phone when I called."

"Hello I was help out today by Ms.Qiana she was very helpful and understanding on my matter she did a great job in the help she provided for me today and also a great listener"

"Ajah was very helpful and went above and beyond to assist me. She clocked in during her lunch break to answer my questions. I really appreciated her."

"Today I spoke with Kiana (sp) and she was absolutely great! I have NEVER had a bad experience with Kim Parks/State Farm."

"I don’t normally write reviews, but the experience I had with QIANA absolutely deserves one. From the very moment I spoke with her, I felt seen, heard, and genuinely cared for. I reached out just trying to get a simple car insurance quote nothing major, but the level of service she gave changed everything.

Qiana didn’t just give me a good price… she found a rate that literally made me pause and take a breath. It was that good! She had patience, and the way she explained every detail made me feel confident instead of overwhelmed. Because of her, I went ahead and asked for a homeowners insurance quote too, and when I say I was blown away!!!!I mean I was sitting there speechless. The savings were unbelievable.

But what meant the most was her dedication. Qiana followed up. She answered every email. She made sure I understood every option. She didn’t stop until I was completely comfortable and happy with everything. That kind of service is rare. That kind of care is priceless when it comes to customer service.

Because of her, I switched both policies and my finances feel lighter and so much better.

Qiana is the definition of exceptional customer service. She is compassionate and committed. If you ever have the chance to work with her, do it. She is truly one of a kind.

Qiana is the kind of customer service you never forget. She’s a gem!"

"Ajax has been such an angel and I love how her Christianity shows in her communication. I have had trouble locating how to order a beacon and her patience is fantastic. I know computers and thus phone but for some reason I can't find what I need. She was so kind about telling me that she is there until 5 every weekday if I needed more help. I actually talked to two people on different subjects and they were both super nice but Ajah has truly the patience of a saint. I mentioned Dilly Parton who said if she had a problem she prayed and if the problem got worse she just prayed harder and this is where Ajah agreed and her faith s showed. Thank you for having such an amazing employee so patient and kind.."

"When every other company was quoting me unbelievable high prices for car insurance I called State Farm and it was the lowest I had heard. So far it’s been 2 years and I don’t have any complaints I’m happy"

"Destinee is one of the sweetest agents I've ever encountered. Not only does she go above and beyond to explain the policies but she made suggestions on routes to take to save money. She also followed up to ensure any prior discussions were satisfactory and there were no remaining questions or concerns. I greatly appreciate her."

"well we have Bryce great customer service go beyond to help and provide great quality of service awesome job"

"Just had a very courteous & professional resolution to our liability insurance issue with Quina. She went out of her way to be as helpful as possible and I appreciate all her follow up to ensure I was satisfied with the results."

"Inconsistent communication and uneducated agents, poor follow up abilities and high turnover. Moving my busines after 10 plus years. When you need them, they do not follow through."

"The team at Kimberly Parks State Farm agency is great. I reached out for one minor change and Arnisha was able to get me signed up, bundled and save me money in the manner or minutes. Also top notch communication. Will definitely recommend!"

"I have been a loyalty customer to Ms. Kimberly Parks--State Farm since 2014.
The entire staff has always displayed subper customer service and kindness to me. Mr. Bryson assisted me with short term disability insurance and he answered all my questions. He was kind, knowledgeable, professional, and he displayed subper customer service. Thank you, Mr Bryson. I appreciate all that you do and keep up the good work."

"Kiyah was very responsive and helped me address my concerns. She was polite and provided great customer service"

"Bryce Reid Thank you so much for reaching out giving me a chance to get back on the State Farm team! Kimberly parks always been a great woman! So thank you for welcoming me back with open arms! I know my family is truly protected! It’s more than just insurance it feel like a family!!!💯👌🏾❤️🙏🏾🙌🏾"

"Kimberly Parks has an amazing team who always provides amazing customer service! They are so informative, courteous, quick, patient, and set me up and takes care of me!"

"Called into the StateFarm office and spoke to Kiyah who provided me with the best customer service experience. She was knowledgeable, compassionate and listened to my rant about prices. In the end, Kiyah was able to provide me with a rate that I was happy with. I would recommend this agent to others for a top notch experience."

"Not only did Camryn provide me with the best prices for the package I requested, her follow up and service was excellent. She's highly organized and very capable."