State Farm® Insurance Agent Kimberly Parks

"Angelica was very informative and patient I give her a 10 out of 10 on her customer service in her knowledge"

"I just had a relatively easy, and enjoyable experience adding a new car to my existing Auto Insurance policy. Angelica was fun to talk to, she was very efficient, and perhaps I shouldn't mention this, but the price was lower than I imagined. Keep up the great work "Kimberly Parks - State Farm Insurance Agency"!"

"Vickie is very pleasant, professional, and efficient services provided."

"What started as a less-than-ideal customer experience turned into a more meaningful relationship with my State Farm agent. There was some initial miscommunication, but after speaking with Vicki, she reassured me that my business was valued and that her priority was ensuring I had the right protection. She took ownership of the situation, apologized for the communication breakdown, and worked diligently in my best interest to make sure everything was handled properly. Beyond that, both Vicki and Kimberly took the time to explain why they do what they do, demonstrating genuine care and pride in serving their customers. That personal touch truly stood out to me, especially as I was considering other options. Her dedication and follow-through made all the difference, and I truly appreciate the effort she put in. What could have been a frustrating experience turned into a reminder of why great customer service matters. Thank you, Miss Vicki, and thank you, Mrs. Parks—I am happy to say I will continue working Kimberly Parks and her team!"

"Thank you for everything Heather you have been always a good friendly person I would always recommend you all for the great service specially Heather she always taking care of me I would say she is a great asset for Statefarm"

"I spoke with an Agent named Angelica. She was very knowledgeable about the life insurance policies. She walked me through everything and I was able to make a decision and get a policy set up for my daughter. I will definitely be sending more people her way."

"Angelica was a big help to me. She helped me get the best policy at a lower cost than what I was originally paying. She was very nice & sweet! Thank you so much!"

"Angelica was patient and very thorough throughout my application process. She answered all of my questions and provided me with the clarity that I needed."

"Thanks to Anjelica for calling me this week to wish me a Happy Birthday. She also sent me a copy of my bill for my home insurance as I had not received a bill yet, and I knew it was due in March."

"Thank you Angelica for a knowledgeable and quick process with my first life insurance policy!"

"I called the office today inquiring about the change in price of my monthly premium. I spoke with Ms. Vicky who explained everything to me and also gave me some options that worked out better for me. She was patient, knowledgeable, and professional. I look forward to speaking with her again if I have any concerns with my auto insurance policy."

"Ms.Vicki was the absolute best with helping me get my policy and all of the great deals and promotions that were available to me. Everything was super quick and prompt. She was super thorough with everything. I appreciate her detailed lane all information needed so I can be successful on my journey with State Farm she’s made me feel super safe and comfortable with her care super grateful and appreciated to her. Thank you Miss Vicki you’re awesome."

"Heather and team are amazing! Very professional and willing to take the time to cover the minutiae of our insurance policies."

"Kim isn’t a liable agent. She doesn’t respond back to calls or emails. The staff is constantly changing in her office so their emails bounce back on numerous occasions as well. Even when they do respond to phone calls they won’t email you the information requested or have Kim call back. She always seems to be away from her desk Def not the kind of agent you want cause she’s never there ironically"

"Hi, Vickie you're amazing. I appreciate you being patient and kind. Great customer service!"

"Update: 6 years later and I’m still receiving outstanding service! Most recently, Tessa helped me make some adjustments to my auto policies that resulted in savings. Who doesn’t want to save money??? Thanks Tessa for your professional and knowledgeable service. Keep up the great work Kimberly Parks State Farm! I highly recommend Kimberly Parks for all your insurance needs! I switched my home and auto coverage from another well known company because of Kimberly's compassion, attention to detail, and her amazing work ethic. I have been extremely pleased with her and her team."

"Tessa was wonderful, she took care of some paperwork with wrong information and turned it around quickly. Everyone is very friendly and attentive."

"So I locked my keys in my car this morning.. called a locksmith $159 later I called State Farm spoke to Tessa and was told I have roadside assistance when I didn’t think I did and that I would be reimbursed for what was paid today!! So happy and grateful thank you again Tessa you are wonderful!!!!"

"Hey Tessa! I just wanna say you and all the team there are just amazing, great customer services, really quick to give an updates all matters, you know first I came to here was through Google, moved from another state to here, I always tell my friends state farm insurance is my go to place for insurance, keep it up the best job you guys are doing! Thanks again for being good care of my insurance needs!"

"Kimberly Parks, for State Farm is definitely a good neighbor. My Agent/Mgr. was May- excellent customer service. Personable and kind. Brieonna covered all paperwork, and explained all proceedings so that I can understand my cost, and how to save money with discounts available to all State Farm clients. You will be well taken care of at this location. Thank you to Kimberly Parks and staff."

"Breonna is absolutely amazing, she’s very helpful, friendly, patient and gives the best discounts. If I could give her more than 5 stars I would."

"I have had an amazing experience with everyone I came in contact with at this office. Verissa’s customer service was impeccable, Breionna’s knowledge and professionalism was second to none. I am not sure what Kimberly Parks is doing but she has a fantastic team. I will be sure to send all my family and friends to Verissa and Breionna! I owe you one!"

"Thanks Verissa, I called to find out some information and she was very polite and very knowledgeable, she really knows her stuff."

"When I say Verissa at this agency helped me with adding discounts . She saved me and my family with the increase that took place recently. Satisfied is an understatement."

"Verissa helped me and some of my roomies understand renters insurance and the prices are amazing . Highly recommend Kimberly Parks State Farm"